A. Our Factory Trained Audi Technicians here at Audi Carlsbad perform acomplimentary Multi-Point Inspection on each vehicle that we see in our AudiService Department. During that Inspection, items that need attention will benoted in your Multi-Point Inspection and Video Report, and your Audi CertifiedService Advisor will quote you the cost to complete these items - from aroutine, schedule maintenance, to larger repairs, brakes, tires, alignments, andso much more - we’ve got you and your beloved Audi covered!Audi recommends that today’s Audi vehicles receive a service every 12 months or10,000 miles - whichever comes first. In other words, if you’re driving morethan 10,000 miles per year, we will see you here at Audi Carlsbad ServiceCenter more frequently. At Audi Carlsbad, we will always recommend what theManufacturer suggests to keep your Audi on the road safely and running well.Rest assured, we’ve got a comfortable lounge with complimentary High SpeedWi-Fi, comfortable seating areas, snacks and coffee. For more time extensiveservices or repairs, we offer complimentary Ubers to shuttle you to work orHome, and also have a fleet of courtesy loaner vehicles for when you needflexible transportation while your Audi is being worked on.

A. All new Audi’s come from the factory with a 4-year/50,000-mile factorywarranty. Covered under that warranty is the failure or breakdown ofcomponents against defect. In the case of an Audi Certified Pre-Owned vehiclefrom Audi Carlsbad, the total warranty period is 5 years from when it was newand 70,000 miles; with similar coverage. As far as maintenance goes, AudiCarlsbad proudly sells Audi Care pre-paid maintenance - a factory programthat helps you save money on your routine, scheduled maintenance. Ask anAudi Carlsbad Service Advisor about Audi Care!In the instance of a manufacturer recall that your vehicle falls under, those willalways be addressed and completed free of charge.

A. Here at the Audi Carlsbad Service Department, transparency is one of ourtop objectives. You’ll never be left with the question of “what will this cost?”because your dedicated Audi Service Advisor will always provide estimatesthroughout the process. There are no hidden fees or mysteries here!

A. While we remain committed to being competitively priced for all of your oilchange, routine maintenance, mechanical repairs, tires, brakes, and alignmentneeds, you are additionally receiving only the best treatment for your vehiclehere at Audi Carlsbad. Our passionate Audi Certified Service Technicians areexperts from A-Z on all things Audi; and continue to receive factory trainingand education on all components of your Audi year after year. Further, we useonly new, OEM parts for all of your maintenance and repair items - ensuringyour Audi is in tip top shape for years to come. Audi Carlsbad proudly providesadditional value to your service experience with complimentary hand carwashes, loaner cars, shuttle rides via Uber, and so much more as a thank youfor your patronage.

A. As part of the Multi-Point Inspection process for your Audi here at AudiCarlsbad, you’ll receive a detailed owner’s report during every visit; outliningnot only the individual recommendations we have for your vehicle, but evenmore, we always notate whether the item in question is being noted as aCaution (needs to be addressed soon) or a Fail (recommending urgentattention). Our Audi Certified Service Advisors are here to help you make thebest decisions for you, your Audi, and tailoring your visit to what yourtransportation needs are.

A. Audi Carlsbad Service Center accepts all major credit cards (American Express,Visa, Mastercard, Discover), debit cards, cash and check. We also offer flexiblepayment options through Affirm. For more details, visit our Audi Carlsbad Affirmpage https://m.affirm.com/hoehnaudicarlsbad.

A. During every visit here at the Audi Carlsbad Service Center, you’ll receive adetailed Owner’s report, outlining various items that were checked during yourComplimentary Multi-Point Inspection. In addition, each Audi that visits ourCertified Audi Service Center will receive an in-depth video, where our AudiCertified Technicians will outline, and point out, the components and areas wherewe are recommending be addressed, so you can see firsthand what we see whenwe’re working on your Audi.